NO ERROR NUMBER
No flashing lights on printer. Error message and diagrams on computer screen.
Third time I've sent this message
Cannot make a copy because it says the paper is jammed
No - it did neither. there is an orange power symbol lit at the bottom right
of printer control panel.
NO! nothing happens
Still doesn't work. Still says there is a paper jam
As I said in my first message " But no paper is visible either under the rear cover nor underneath when the cassette is removed."
I did as you suggested, but it still won't copy from the plate.
It displays:- Error
Paper is jammed
Clear the paper and press OK
The carriage can be moved by hand, but not otherwise.
I've done that - nothing to be seen.
As far as I can see it is OK and can be moved up and down in its slot
Printer was purchased in October 2011. No extended warranty
Thank you help! I thought from the outset that it might be something more serious than a jam. The fax hasn't worked years or more. Time new printer, I'm afraid.