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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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I have a Epson Stylus C40UX inkjet printer with a Windows 8.1

Customer Question

I have a Epson Stylus C40UX inkjet printer with a Windows 8.1 laptop computer. When I switch on the printer the printer head keeps hitting either end of the slide bar then a red light appears on the printer as it stops
Submitted: 2 years ago.
Category: Printers
Expert:  Freddy M. replied 2 years ago.
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my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
I want to warn you that it is possible you will need to replace a part in order to fix this.
There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out .
How old is the machine? Does it show an error?
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