How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Freddy M. Your Own Question

Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of experience
15852642
Type Your Printers Question Here...
Freddy M. is online now

Printer problem. Epson WF 3620 series. Serial No.SEFY001532.

Resolved Question:

Printer problem. Epson WF 3620 series. Serial No.SEFY001532. Printer disabled.
Printer Error code 0xF1 What can I do ?
Submitted: 2 years ago.
Category: Printers
Expert:  Freddy M. replied 2 years ago.
.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
I want to warn you that it is possible you will need to replace a part in order to fix this.
There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure.
Open the machine as if to change the ink cartridges, are they stuck on the right side?
.
Customer: replied 2 years ago.

Hi Freddy, Yes the cartridges are stuck on the right side !

Expert:  Freddy M. replied 2 years ago.
.
Open printer so that the cartridge housing is accessible (flip the scanner housing up). Turn printer off.
While printer is off, gently slide cartridge housing to the left about halfway.

Turn printer on. After cartridge housing moves all the way to the right (which it will do on startup), gently push up and back on the housing and continue pressing/gently jiggling as the housing tries to free itself.

Eventually, the housing will snap back to the left which will stop tripping the error message. It can take quite a few tries (I've done it as many as 15 times before seeing results.

If this did not work, please come back and let me know what happened when you tried it by clicking on reply to expert so we can continue.
If it did work, please don’t forget to leave a positive rating - it is greatly appreciated.
.
Customer: replied 2 years ago.

Afraid it didn't work Freddy. The cartridge Housing did move back to the right hand side but no amount of gentle jiggling could get it to move over to the left Tried between 10 to 15 attempts .Sorry , any further ways I can try ?

Expert:  Freddy M. replied 2 years ago.
.
There is a plastic strip attached to the back of it sometimes two do you see that?
.
Customer: replied 2 years ago.

Where is the plastic strip attached. Have checked cartridge housing but can't see anything.

Expert:  Freddy M. replied 2 years ago.

.
It is usually behind that it can be clear so it may be hard to see.data:image/jpeg;base64,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
.

Customer: replied 2 years ago.

Hi Freddy, Have found clear plastic strip behind cartridge housing. What do I do now. ?

Expert:  Freddy M. replied 2 years ago.
.
Please clean it as best you can with a lint free cloth and then repeat the original steps I gave you.
.
Customer: replied 2 years ago.

Have cleaned with lint free cloth and repeated original steps.
Print error remains, what else can I try ?

Expert:  Freddy M. replied 2 years ago.
.
I apologize for the delay I think we are in different time zones as I am in the EST time zone. It was 4:30am when you posted. Is it the same error number 0xF1?
.
Customer: replied 2 years ago.

Sorry but error code still 0xF1

Expert:  Freddy M. replied 2 years ago.
.
Darn that is a very bad sign. How old is the machine? If it is over a year old did you happen to get an extended warranty?
.
Customer: replied 2 years ago.

I purchased the machine (new) on June 7th 2014

Expert:  Freddy M. replied 2 years ago.
.
Ok it is still less than a year old then normally when none of what we tried works the carriage assembly needs be replaced. Since you are under warranty call this number to get it covered under the warranty: 01952 607 111 If you have any questions at all click on reply to expert and let me know. If not please don’t forget to leave a positive rating for my help - it is greatly appreciated. Please note you are rating me only not this site or your Epson.
.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience: Years of experience
Freddy M. and 2 other Printers Specialists are ready to help you

What Customers are Saying:

 
 
 
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
< Previous | Next >
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C.
 
 
 

Meet The Experts:

 
 
 
  • Engineer John C.

    Engineer John C.

    Computer Science Engineer

    Satisfied Customers:

    4895
    CompTIA A+ Certified and 10 years of experience repairing computers and printers.
< Previous | Next >
  • http://ww2.justanswer.com/uploads/CO/ComputEngineer/2012-2-6_20858_20111114201751jalogoold.200x200.64x64.jpg Engineer John C.'s Avatar

    Engineer John C.

    Computer Science Engineer

    Satisfied Customers:

    4895
    CompTIA A+ Certified and 10 years of experience repairing computers and printers.
  • http://ww2.justanswer.com/uploads/LO/LongTermTech/SMILE4LARGE500by500.64x64.GIF Russell H.'s Avatar

    Russell H.

    Printer and Office

    Satisfied Customers:

    1979
    11+ yrs experience, inkjets & lasers, from huge to portable
  • http://ww2.justanswer.com/uploads/WA/wa94sound/2012-6-6_202633_iStock000007010121Small.64x64.jpg Bernie's Avatar

    Bernie

    Printer Technician

    Satisfied Customers:

    1838
    6+ years experience, Microsoft MCDST/CompTia A+ Certified
  • http://ww2.justanswer.com/uploads/SH/Shefin/2012-6-6_17328_1.64x64.jpg Shefin's Avatar

    Shefin

    Printer and Office Equip. Specialist

    Satisfied Customers:

    1163
    Working as tech support specialist with a worldwide computer manufacturer.
  • http://ww2.justanswer.com/uploads/PC/PCDrMiller/2012-9-19_33625_JasonMiller2012.64x64.jpg PCDrMiller's Avatar

    PCDrMiller

    Technician

    Satisfied Customers:

    699
    IT Specialist, Print Server Administrator, MFP expert
  • http://ww2.justanswer.com/uploads/DI/dimmusacio/2012-1-26_194857_JA2.64x64.jpg Freddy M.'s Avatar

    Freddy M.

    Technician

    Satisfied Customers:

    413
    Years of experience
  • http://ww2.justanswer.com/uploads/DM/DMacon7/2011-4-19_165749_DwightHeadshot3.64x64.jpg Printer Doctor's Avatar

    Printer Doctor

    Sr. Printer Technician

    Satisfied Customers:

    390
    10,000+ hrs direct troubleshoot, repair and rebuilding hp, Lexmark/Dell inkjet and laser printers