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WesPCDr
WesPCDr, Technician
Category: Printers
Satisfied Customers: 1507
Experience:  Over 5 years as a computer and printer repair technician
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HP Photosmart 7520 We have checked ink levels, all correct.

Customer Question

HP Photosmart 7520 We have checked ink levels, all correct. H P Cartridgesfitted.
We have run a diagnostic Print Quality test. Comes out as perfect.
Prints from copier in perfect colour.
However when using two different Photo cards from two different cameras, the prints come out with greens and blues and Reds all over the image. On the cameras window the pictures look perfectly normal. The printed version is completely wrong!!
Submitted: 2 years ago.
Category: Printers
Expert:  WesPCDr replied 2 years ago.
WesPCDr :

Hello, I can help troubleshoot the problem.

WesPCDr :

First, let's start by checking to see if the settings are correct.

WesPCDr :

Follow the steps in this link under solution #4 --> http://h20564.www2.hp.com/hpsc/doc/public/display?docId=c03369392

Expert:  WesPCDr replied 2 years ago.
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