Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I can help with your printer issue.Sometimes the ink cartridge metal contacts get dirty and do not make a good connection.Use a wet cotton swab (q-tip) to clean the metal contacts on the ink cartridge and inside the printer area where the ink cartridges sit. Then insert the ink cartridges one by one to see if they are recognized.If they are still not recognized, then the ink cartridges might be defective. Call customer service to get a replacement or return the ink cartridges to the store where they were purchased. Also, make sure to get genuine Epson ink cartridges if you get more ink cartridges.