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Richard
Richard, Engineer
Category: Printers
Satisfied Customers: 36572
Experience:  15 years consulting in the IT industry with Printing engineering
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I have just upgraded to Windows 8.1 and am trying to re-connect

Resolved Question:

I have just upgraded to Windows 8.1 and am trying to re-connect wi-fi to my Epson XP 212/213 printer which I bought last Summer.
Sadly my orange ink light will not go off and it seems to me that this is preventing the re-connection of my computer wirelessly to the printer using the software disc. Consequently, no manual either.
Can you please tell me how to switch off the orange light. My ink cartridges are Epson , installed correctly and are all full of ink.
I appreciate your help.
Trevor Firth
Submitted: 2 years ago.
Category: Printers
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
The flashing is not due to the computer, but the printer itself.
First, try different cartridges to ensure one of these is not faulty.
Does this stop it blinking orange?
Please let me know
Customer: replied 2 years ago.

Richard, if I try four more cartridges, that means I am going to lose all the ones disengaged through the ink hole being already opened. How can I restore or save the opened cartridges for future use?

Expert:  Richard replied 2 years ago.
Cover them in plastic (Cling Wrap so the air does not get to them via the hole)
Richard and 2 other Printers Specialists are ready to help you
Customer: replied 2 years ago.

Richard,

Everything successfully re-installed.

Thank you very much for your help.

Sorry it took so long but hope you get this message safely.

I will complete the rating sheet

Trevor

Expert:  Richard replied 2 years ago.
Thats ok Tevor, and good its all working
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you

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