Hi Jason, I am printing it from my MacBook Pro
I would prefer you not to go into my computer remotely. Please tell me what to do and I will do it.
Unfortunately, I still have the same problem
I am not sure how it finds it, but the name of the printer is KodakHERO5.1+0252
For example when I open a saved document it opens up in the preview window, I then go to file and click on print. Then another window opens up which has the printer name, number of copies and pages on it, as well as a small print view. Then when I select what I want another window opens up which shows me what is happening with the printer - it also says printer is not connected (although I believe it is switched on and online).
I would allow it if you didn't charge me