Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
how is the printer connected to the computer?
you want to to be configured in wifi with windows 8 computer correct?
is it working fine on usb?
Let me check the printer configuration if it supports wifi
yes it does support wifi
Wi-Fi: IEEE802.11 b/g/n
there are 2 option i can give 1 you follow the steps is give and perform the steps on your own to configure the wireless printer to your computer to make is work.
2nd option i have is an additional remote support on which you sit and watch and i will check the current configuration remove the necessary driver files and then install a new driver software for the printer and configure it for wifi.
if you give list of steps to follow I think it is best option
is the printer connected and powered on right now
Steps to follow:
Power off the printer and do not disconnect the usb cable right now.
step 2. go into the control panel on the computer and look for add remove programs and look for the canon pixma mg8150 and remove it from the installed drivers list.
step3. Click here to download pritner driver for windows 8.1 driver.
step 4. Install the printer driver and select wifi when you get a choice during installation, let the usb cable be connected and do not remove it when its installing the wireless driver.
you will be asked to turn on the printer during the driver installation then only you power on the printer.
After the installation is done you will be asked to remove the usb cable then only you remove it.
you are all set to print on wifi now/
Let me know if you have any question.
I hope I've provided the information you were seeking. If you have any question feel free to ask. Please provide a rating by clicking on the smiley below and hit submit. Please don't rate negatively Instead reply me so that i can continue to help you answer you question further
Rating mode is enabled now you may rate.