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Richard
Richard, Engineer
Category: Printers
Satisfied Customers: 33826
Experience:  15 years consulting in the IT industry with Printing engineering
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canon pixma MG5250. Error message U052 The type of print head

Resolved Question:

canon pixma MG5250. Error message U052
The type of print head is incorrect
install the correct print head
Cannot find instructions for removing print head and reinstalling as per manual recommendation
It was working fine yesterday.
can you help?
Submitted: 2 years ago.
Category: Printers
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
As the first step, remove the power from the printer and wait 10 minutes to drain reside power which can cause a mis read on the error.
Then plug it in and tell me if you still get the error please
Customer: replied 2 years ago.

Thank you Richard. It worked. Such a simple solution and one I should have tried first. But the error message seemed so 'serious'.

Expert:  Richard replied 2 years ago.
Your welcome and its always good to check first as this error CAN be serious.
In your case, it was not.
If you would like any additional information or assistance, please do not hesitate to let me know.
And if you can take a second to rate my service, that would be greatly appreciated.
Thank you
Richard, Engineer
Category: Printers
Satisfied Customers: 33826
Experience: 15 years consulting in the IT industry with Printing engineering
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