Printer Repair Questions? Ask IT Technicians for Answers ASAP
No - my instruction book does not tell me how to do this but as we know the black ink is working OK on the photocopier will them make any difference?
there is no black ink at all apart from some very faded lines
Done as you asked but still not working. As I said at the start it is fine if just photocopying - it is when I want copy off my e- mail that the problem occurs. Please note that all cartridges are brand new.
Sorry - done everything you said but still the same problem.I printed off a test page which was fine but as soon as I asked it to print from an e-mail there are just a fewvery faded lines
all the colour but faint black
I have given up and will buy a new printer