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Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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HP500 changed Cyan but still getting a dull print of that colour

Customer Question

HP500 changed Cyan but still getting a dull print of that colour when tested. Suspect its not the cartridge as its happened over two cartridges.
Submitted: 2 years ago.
Category: Printers
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Is this happening in all programs you print from?
If you do a test print from within windows do you get the same problem?
Customer: replied 2 years ago.

I printed from within Autocad Lt which is windows based.

I drew some squares and filled them with Yellow, Magenta and Cyan

colours

Expert:  Richard replied 2 years ago.
Thanks
Which version of windows do you have?
Customer: replied 2 years ago.

Wndows 7