I purchased a Canon MG3250 printer on 19.1.15 since when it printed 3 pages of info. from my laptop and now refuses to print anything else. I returned it to Curry's who 'overhauled' it for 10 days but, since being returned yesterday, it is still registering no connexion with either my E-System Word 7 or my new Toshiba Intel(R)Celeron TFT9XGA1280x800). All connexions have been removed and replaced several times. What's to do now please? I am at my wits' end. M. XXXXXX
Hi Richard. I hope you can help.
At the moment - Windows 7.
I am connected via cable.
I cannot locate Devices & Printer on that panel!
Sorry, I didn't mean to be rude at all - that is not me and I have never been rude to anyone in my life! Please forgive.
I carried out your instructions about devices/printer but I could not see those words. I will try again.
I located the printer icon but not the Ports tab nor the USB001
I definitely am on Windows 7 - have had this laptop since 2007.
I have just tried to print off/download something but, although the printer makes all the right noises, nothing is forthcoming!
Please don't worry about it any more as I cannot afford to go further.
Kind regards ***** ***** thanks, ***** *****