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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 5287
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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my hp photosmart printer C4100 all-in-one does not print It

Resolved Question:

my hp photosmart printer C4100 all-in-one does not print
It copies scans
Submitted: 2 years ago.
Category: Printers
Expert:  Shefin replied 2 years ago.
Shefin :
Hello! Thank you for your question. I am Shefin and I look forward to helping you with your issue today.
Shefin :
Please let me know when you are ready.
Customer:

hi name is Pete

Shefin :
May I know the operating system you are using? Is it Windows 7?
Customer:

wins 8

Shefin :
How do you connect the printer to the computer? Using USB cable?
Customer:

yes

Shefin :

Can I access your computer remotely and check the issue?

Customer:

yes

Shefin :

Please wait.

Shefin :
Please go to the link below, click I agree, download and run Elsinore Client software.
Shefin :

I am glad to hear that the issue has been resolved.

Shefin :
If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT smiley face and Submit.
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