How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
Engineer John C. is online now

My printer wont print I have switched it on & the light is

Customer Question

My printer wont print I have switched it on & the light is flashing 0 5 E there is paper in the bottom but when I try to print it doesn't seem to want to play PLEASE help
Submitted: 2 years ago.
Category: Printers
Expert:  Freddy M. replied 2 years ago.
.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
I want to warn you that it is possible you will need to replace a part in order to fix this.
There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure.
What model printer is it?
.
Customer: replied 2 years ago.

Does Cannon Pixma MG3259 sound right It uses 541 colour & 540 black

Expert:  Freddy M. replied 2 years ago.
.
Look at the lights on the machine, they should be flashing in a pattern. Like 3 orange 1 green, or 24 orange and then pause before repeating for a couple examples.
.