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Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of experience
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I am not able to scan and then send to my lap top I have tried

Customer Question

I am not able to scan and then send to my lap top I have tried to down load windows 7 still no joy please help
Submitted: 2 years ago.
Category: Printers
Expert:  Freddy M. replied 2 years ago.
Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
Can you print from the computer?
Customer: replied 2 years ago.

yes I can

Expert:  Freddy M. replied 2 years ago.
Try this instead and see what happens.
Click the Windows icon, click All Programs, and then click Windows Fax and Scan.
Click New Scan.
Make any desired setting changes, and then click Scan.
If this did not work please come back and let me know by clicking on reply to expert so we can continue.
If it did work please don’t forget to leave a positive rating it is greatly appreciated.
Customer: replied 2 years ago.

I could not find all programs showing fax/.scan

Expert:  Freddy M. replied 2 years ago.
Click on the start button and type scan into the search. Fax and Scan should come up in the search.

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