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Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of experience
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I've just put a new black ink cartridge into my HP Photosmart

Resolved Question:

I've just put a new black ink cartridge into my HP Photosmart 6520 printer, and it won't print. It prints anything that's another colour, but not black. Advice please.
Submitted: 2 years ago.
Category: Printers
Expert:  Freddy M. replied 2 years ago.
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Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem.
I want to warn you that it is possible you will need to replace a part in order to fix this.
There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure.
Have you tried cleaning the machine yet?
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Customer: replied 2 years ago.

I have now cleaned the machine and this seems to have solved the problem. Thank you. ***** *****

Expert:  Freddy M. replied 2 years ago.
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You're welcome and please don't forget to leave a positive rating it is greatly appreciated.
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