Printer Repair Questions? Ask IT Technicians for Answers ASAP
I am Windows 8, printer is canon MG6450, prints and copies fine but can't scan as says the above.
Did you see my reply?
It says 'no scanners were detected etc'
.Ok that would mean the scanner driver did not install.Go to this page: Click Here Download and install the one that says MP drivers by scrolling down a bit, then try the same steps above again.If this did not work please come back and let me know by clicking on reply to expert so we can continue.If it did work please don’t forget to leave a positive rating it is greatly appreciated..
I have downloaded it, do I then need to click and open the file?
I selected wireless and it has installed. Checking now.
It has now worked.....awesome thanks so much. It worked via the canon menu now. Thank you