Printer Repair Questions? Ask IT Technicians for Answers ASAP
Firstly, i have downloaded from Canon:
MG7500 series Full Driver & Software Package (OS X 10.6/10.7/10.8/10.9/10.10)
I have already watched the film,
I have already connected the printer to the wireless network.
I then run the software which takes me up to the point where it tries to find the printer & it comes up with nothing. It then takes me to a troubleshooting part which i go through and still nothing.
Just to Clarify :
It shows Canon Printer in my Airport but does not detect it with software.
It shows Canon printer in my network preferences but does not print, just shows paused, if press the stop pause it automatically goes back to pause.
BT Home HUB 5 type A
No Difference still showing in networks airport on my computer but when the software searches for it nothing shows.
The wireless icon on the printer is flashing and the screen shows follow the instructions o the computer/smartphone to perform the operation ?
I cant figure how to get it to dissconnect, it only has setting to connect ?
Ok i have discconected Lan now
Hi Richard ,
I will resume with you tomorrow, i have business to do now.
Ty so far..
Im back again now.
If you are available, i am ready, removed from mac.
I have reset the HUb
Do you want me to install it from the Printer, as the software will not recognise anything yet. Would it be best to go for Wireless Lan Set Up ?
Ok, step by step, searching for access point, wps access point found, start set up, hold down wps .... ok it connects instantly when it searches for access point on its own but it does not connect when you search with wps, once it has fini
shed searching and says it has not found it, the icon for connecting is showing on ??
I thought i would let you know, it was not the internal wifi adapter, it was Firewall settings on my mac that would not allow the software to load properly. Once i have disabled this, it was all loaded & now working.