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Richard
Richard, Engineer
Category: Printers
Satisfied Customers: 36526
Experience:  15 years consulting in the IT industry with Printing engineering
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I pressed thebutton that took the printer back to factory default

Resolved Question:

I pressed thebutton that took the printer back to factory default setting and cannot get back the wireless connection to my laptop
Submitted: 2 years ago.
Category: Printers
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
You will need to reinstall the printer again.
Connect it to your computer via the USB cable and run the installation.
During the installation, connect it to the wireless network and when complete, you can disconnect the USB cable and use the printer wirelessly again.
Let me know the results please
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