Printer Repair Questions? Ask IT Technicians for Answers ASAP
Not really but it does not look dirty or clogged up in anyway. How might I clean it?
Hi Freddy, I have tried that and it did not work. I could hear the whirring of the printer (as it was doing previously) as if it was trying to pick up the paper and pull it into the printing area, but to no avail.
hi Freddy, tried again and we got a 'paper jam' message on the screen of the computer. The printer itself did not even make a noise of any kind.
I am thinking the printer has some form of mechanical or some other kind of significant failure and even the printer error display window is not changing status in any way.
Hi Freddy, the printer is a bout 4 years old I think
I have tried making a copy but cannot get back to main option menu on the printer display, we are locked into the 'paper jam' message.
Is buying a new printer a better idea than getting one repaired? I can imagine a call out fee of £30-50 for an engineer plus parts.....I can get quite a good new one for £70 upwards.