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Richard
Richard, Engineer
Category: Printers
Satisfied Customers: 36777
Experience:  15 years consulting in the IT industry with Printing engineering
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When I put a new cartridgein my P-touch GL100 the tape twists

Customer Question

When I put a new cartridgein my P-touch GL100 the tape twists and does not come out. The tape is TE 231 12mm1/2 What as doing wrong or is their a video I can follow. Alan
Submitted: 2 years ago.
Category: Printers
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
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can you review this video please Alan and tell me if this is how you are inserting the cartridge.
https://www.youtube.com/watch?v=GuSq5VWZD5Q
Let me know the results please

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