No. I am not getting any error message. It will print some things but rather pale. It will print colour but also pale. It will not even copy but if there is colour on the original it will pick out the colour and print it (again pale) but it will not print any of the black
I cleaned it by using clean printhead in tools on the printer
It will not copy anything black but will pick out colours although sometimes a little bit of pale black does print
I have had to change the cartridge twice in the last month. I do have a new spare cartridge. Shall I fit it to see if it makes a difference.
I changed the cartridge and it is exactly the same. If I press black - nothing at all is printed