I have cleaned and tried to realign the heads but it would not let me adjust the numbers but came up with error OxEA.
We have cleaned the heads as per touch screen menu. On the print out the horizontal lines are still slightly wavy but they are not broken. It will print a document but it is still blurred.
The screen on the printer tells me that the cartridges are empty but I only replaced them yesterday and have not done any printing since. T
I have done as you suggested but it has made no difference. It won't print at all, it tells me that the ink cartridges need replacing as two are empt.y
It won't let me print at all because it is saying that the cartridges need changing.
This does not make any difference, it will still not print, saying the cartridges need replacing
We bought the printer new. I do not understand what you mean by both cartridges.
Does it need sending back to the makers?