Printer Repair Questions? Ask IT Technicians for Answers ASAP
After the first nozzle clean a message said one colour ink needs. After 2nd nozzle clean it said 2 needed replacing and now it says 3 need replacing,
Under the inks I found another piece of sodden paper. When I tried replacing an ink, the replacement did not fit in the slot but sat about 1/4in low.
I will try this
I find I don't have a replacement for one of the inks so will get that tomorrow I hope and try your suggestions then. Please keep my option to reply open. Thanks
Here's where I am now. Cleaned machine as directed. All single tank inks registered empty and replaced (don't understand why - they were all OK at the beginning). Copy of a blank sheet came out completely clean - pure white. Nozzle check print seemed OK except for white stripe about 2/3 way down PGBK check pattern. Copy of page of text came out with white horizontal stripes about 2mm wide at intervals of about 20mm.
Washed the print head under a tap as shown in the first video and left it to dry overnight (the ink tanks were also out in the air overnight). It has now copied a black and white text and a grey chart perfectly. Its first nozzle check prints produced flawless PGBK grids but striped colour bands (on the nozzle checks before the washing there was a white stripe through the PGBK grid but the colour bands appeared perfect). The latest nozzle check is much improved, but a white stripe through one of the colours. Do you think it will sort itself out in time, with a bit more use?
I have done a built-in cleaning. There is still a thin whitish stripe though the second cyan band but it is faint. It was not there before the deep cleaning and I am assuming it will eventually clear itself. Thanks for your help. I will send a rating