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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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Brother DCP-135Cshows paper fault but can not find one.

Customer Question

Brother DCP-135Cshows paper fault but can not find one.
Submitted: 2 years ago.
Category: Printers
Expert:  A. Stevens replied 2 years ago.
Hi, I am A. Stevens here to help with your question! Could you try unplugging the printer from it's power cable for a few minutes, and then plugging it back in? This might help to reset the paper jam error.
Customer: replied 2 years ago.

Have tried you reply several times and reloaded with fresh paper but fault the same. I ask it to print test print and there is a click and fault light flashes on.

Expert:  A. Stevens replied 2 years ago.
I see, could you try removing the ink cartridges and the re-inserting them?
Expert:  A. Stevens replied 2 years ago.
Any luck with that?

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