The first time i printed after your instruction was good the second time was the same fault i asked you about
I have tried several times to get the addressto tell me how to remove the printer head for cleaning ,but it comes up not found
I have tried the second way you told me to clean the printer head but it comes back not found . i have tried at least 8 times . Cant you tell me how to do it
The www adress you gave me comes up not found. If you are a expert why cant you tell me how to get the printer head out to clean. If you cant i will buy a new printer. There fore you have not solved the problem so i want my money back.
I removed the printerhead as your instructions cleaned it as your instructions ,replaced it in printer still the same when i try to copy a document
Does Mean i do not get charged for yor time as you have not found the fault, only say it is the prinyer head you are not sure. Once i get a answer i will cive you the rating
Thanks for your reply, no i do not want to pay as you have saib what the fault is but i have still got to find out if this is really the fault, If it is i will be intouch and pay you