How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Aitizaz Your Own Question
Aitizaz
Aitizaz, Computer Professional
Category: Printers
Satisfied Customers: 1291
Experience:  BS(CS), .NET Specialist, Web and Desktop Developer
17531195
Type Your Printers Question Here...
Aitizaz is online now

Can you please find me a driver HP LaserjetT printer

Resolved Question:

can you please find me a driver for my HP LaserjetT printer as I now have win 8.1 64-bit installed?
Submitted: 2 years ago.
Category: Printers
Expert:  Aitizaz replied 2 years ago.
Hello and welcome to Just Answer! I am Aitizaz and i will help you today with your problemcan you tell me the exact model of your printer please?
Customer: replied 2 years ago.

HP Laserjet 4000T

Expert:  Aitizaz replied 2 years ago.
please wait for a while
Customer: replied 2 years ago.

I dont know what else you need that is the make and model. I can go downstairs and get the manual if you wish?

Expert:  Aitizaz replied 2 years ago.
I am working on it. please hold on
Customer: replied 2 years ago.

I one installed with win 8.1 32-bit it was PCL 5 and it worked fine but I've lost it and now I'm using win 8.1 64 bit so it not have worked anyway

Expert:  Aitizaz replied 2 years ago.
OK
Expert:  Aitizaz replied 2 years ago.
The official page does not offer any driver for window 8.1. the maximum version of windows for which it works is windows 7 (64 bit)
Expert:  Aitizaz replied 2 years ago.
You may try the Windows 7 (64 bit) driver. i hope that will work for you
Expert:  Aitizaz replied 2 years ago.
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=58712&lang=en&lang=en&cc=ca&cc=ca please visit the above quoted link and select WINDOWS 7(64 bit) from the drop down list
Customer: replied 2 years ago.

I thought windows update may have installed it as I have the latest updates but it hasn't and I need to use my printer its old but a workhorse

Expert:  Aitizaz replied 2 years ago.
i understand that. please try the link i have quoted above
Expert:  Aitizaz replied 2 years ago.
download that driver and let me know if that works for you
Customer: replied 2 years ago.

I am trying to get the driver but am not able to find a link to get it downloaded very frustrating I'm sorry

Expert:  Aitizaz replied 2 years ago.
please click the drop down link saying OPERATING SYSTEM IN ENGLISH. Then you would see Driver(1) appear below it. click it and then click Install the driver included in Windows 7 or Windows Update
Expert:  Aitizaz replied 2 years ago.
if you are unable to do that, please let me know. i will connect to your computer and will do it for you
Customer: replied 2 years ago.

I'm totally lost Aitizaz I dont know what to do I've clicked the link but I dont see the link to the file

Customer: replied 2 years ago.

Yes ok

Expert:  Aitizaz replied 2 years ago.
please accept the offer so that i may connect to your computer. thank you
Customer: replied 2 years ago.

Yes I accept

Expert:  Aitizaz replied 2 years ago.
you have again declined the offer
Customer: replied 2 years ago.

sorry but I cant afford to pay another £7

Expert:  Aitizaz replied 2 years ago.
how much can you afford to pay for that?
Aitizaz and other Printers Specialists are ready to help you
Customer: replied 2 years ago.

£4

Customer: replied 2 years ago.

thats ok £17

Expert:  Aitizaz replied 2 years ago.
thank you. please copy and paste the following link in your browser http://www.justanswer.co.uk/remotedesktop/join.aspx?Session=5281f833-956c-4975-a5a3-ab019977a77band then download the file and RUN it.
Expert:  Aitizaz replied 2 years ago.
Since the problem has been resolved, please rate the answer positive (EXCELLENT). thank you
Aitizaz and other Printers Specialists are ready to help you
Expert:  Aitizaz replied 2 years ago.
are you getting my messages?