Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hello Brian! Thank you for your question. I am a licensed printer professional with over ten years of experience, and I will be assisting you today.I'm sorry about the issue. Please try the following fix:1. Please disconnect the printer USB cable from the computer for now.2. Click on the Apple logo / menu at the top left, then select System Preferences..., then open Print & Scan (or Print & Fax).3. Select the Epson... printer.4. Click on the - (minus) icon at the bottom left, and remove/delete the printer for now.5. Make sure the printer is powered on, then reconnect the printer's USB cable from the printer to the computer.6. Click on the + (plus) icon at the bottom left, and it should detect your printer, then add it, then check printing.When you are available, please click on the Reply to Expert tab below, and reply back to me, so we can continue. Thank you,
That did the trick! Thanks very much.