Just as bad. Power has been off all night and again just now.
Cartridges out but how do I remove the print head which I presume is the whole thing that they sit in? There seems to be a handle of sorts, which comes upwards but I don't want to force it. What next?
No can do. It seems to be attached at the back?
Back at computer, still cannot move cartridge carrier towards front of printer as is shown on the pictures. More effort will snap plastic somewhere! You will hear the crack across the Atlantic.