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Michelle
Michelle, Printer Expert
Category: Printers
Satisfied Customers: 5559
Experience:  B.Sc. Computer Science with Honors
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What is error 20 on Brothers print m/c MFC-J4410DW

Customer Question

What is error 20 on Brothers print m/c MFC-J4410DW
Submitted: 2 years ago.
Category: Printers
Expert:  Michelle replied 2 years ago.
Hi my name is ***** ***** I will be the expert working with you today to help resolve your problem.
I am sorry to hear that you are facing problem with your printer.
let me the full error message you get on the printer screen.
Since how long the printer is at a problem with error.
Customer: replied 2 years ago.

The problem has been on the print m/c for 1 day only

Expert:  Michelle replied 2 years ago.
please turn off printer and unplug power cord
keep the ON button on printer pressed for 10 secs
wait for a minute
plug in power cord and turn on printer
try printing and let me know the status
i will suggest further accordingly
Customer: replied 2 years ago.

It seems to have done the trick. Thanks for your help.

Derek

Expert:  Michelle replied 2 years ago.
Let me know if you have any questions
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