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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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What is meant by the 'location' of a printer and how do I find

Customer Question

What is meant by the 'location' of a printer and how do I find it?
Submitted: 2 years ago.
Category: Printers
Expert:  A. Stevens replied 2 years ago.
Hi, I am A. Stevens here to help with your question! Could you let me know what happens at the end of the software loading process?
Customer: replied 2 years ago.

The system gives a message that the installation was successful and the printer is connected. But when I try to actually print something, it does not work and the message 'printer not connected' still comes up.

Expert:  A. Stevens replied 2 years ago.
Hmm. OK. Are you reloading the software from the original disc? What operating system are you connecting the printer to?