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Nathan
Nathan, Engineer
Category: Printers
Satisfied Customers: 25420
Experience:  Computer networking/repair. 20+ years experience printer repair
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My Kodak esp7 all in one is not printing the text but ok for

Resolved Question:

my Kodak esp7 all in one is not printing the text but ok for all the rest. have cleaned head and changed ink cartridges
Submitted: 2 years ago.
Category: Printers
Expert:  Nathan replied 2 years ago.
Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority. Sorry to hear you’re having trouble.
Expert:  Nathan replied 2 years ago.
Are you using genuine kodak ink or generic/refilled ones?
Customer: replied 2 years ago.

Yes genuine cArtriddges

Expert:  Nathan replied 2 years ago.
Thank you for confirming. Unfortunately this then indicates a hardware problem,specifically, it is the result of a bad printhead (or the logic board that controls it).The head is a "wear item" that fails with age/use. As this is a 2010 model printer, it is well past its 3 year service life, so this type of failure is not surprising.There is one step you can take here, to clean and reset the system, but it is very unlikely to help. 99.9% of the time, this does come down to a hardware fault. These Kodaks are widely regarded as some of the worst printers ever made, they were very poorly designed and built and have very high failure rates. They were so bad that Kodak nearly went bankrupt supporting all the warranty claims, and stopped making inkjets entirely shortly after this model.While it can be fixed, it is not worthwhile to do so. You would have to, at a minimum, replace the printhead, which costs about $60, A logic board would run you $200-250. For $80-100 you can replace the entire machine with a brand new model, with current technology and a fresh warranty, which makes more sense than buying the new part for an older printer.Depending how you'd like to proceed, I can advise on the cleaning/reset steps if you wish to try, help with finding parts, finding a local repair shop, or recommending replacement options for you. Just let me know. Best regards, ***** ***** for the news,Nathan
Nathan and 3 other Printers Specialists are ready to help you
Customer: replied 2 years ago.

Many thanks I rather thought that this would be the solution,

Regards

Tony XXXX

Expert:  Nathan replied 2 years ago.
You're welcome, Tony. If looking for a replacement, I’d recommend any of the Epson workforce series printers. They tend to be very reliable, are easy to set up and use, have good print quality, and reasonably priced ink. Example: http://amzn.to/1F4fCYC If you have any other questions, just let me know. Otherwise, please do remember to rate my service prior to logging off, hopefully I have earned an “excellent”. I also invite you to contact me directly with any future support needs at http://bit.ly/1Md4aNC Thank you, ***** ***** a good day,Nathan