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Freddy M.
Freddy M., Technician
Category: Printers
Satisfied Customers: 18398
Experience:  Years of experience
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My printer keeps saying unable to clean it is MFC-620CN I know

Customer Question

my printer keeps saying unable to clean it is MFC-620CN I know its old but its a good one
Submitted: 2 years ago.
Category: Printers
Expert:  Freddy M. replied 2 years ago.
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Hello my name is***** look forward to assisting and am very sorry to hear that you are having this problem. I want to warn you that it is possible you will need to replace a part in order to fix this. There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure. Does the error have a number?
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Customer: replied 2 years ago.

please tell me what you mean

Expert:  Freddy M. replied 2 years ago.
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The message unable to clean can have a number like 46, 52, or even 4F or it can have no number at all. Does it have a number?
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Customer: replied 2 years ago.

it just keeps going across unable to clean sorry

Expert:  Freddy M. replied 2 years ago.
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No problem that would mean there is no number.
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