Printer Repair Questions? Ask IT Technicians for Answers ASAP
It's came up with " The printhead appears to be missing, not detected or incorrectly installed ". Now it's gone back to the original problem as I mentioned when I first emailed you.
Let's try doing a manual cleaning of the machine and see if that helps at all. If you have any trouble or get stuck at any point please let me know so I can help you.Remove all the ink cartridges from the machine.Then clean the contacts on the cartridges as well as inside the machine itself.Do this with a small amount of warm water on a cotton swab until no ink comes off on the swab.If any of the other cartridges are low, empty, leaking or bulging replace them.Now once you have done all of that turn off the machine and unplug it for 70 secondsPlug it back it and wait for the insert cartridges messageInsert the cartridges and check to see if the problem is still there.If this did not work please come back and let me know by clicking on reply to expert so we can continue.If it did work please don’t forget to leave a positive rating it is greatly appreciated.