Printer Repair Questions? Ask IT Technicians for Answers ASAP
Epsom stylus SX515W. The number given on my computer screen differs from the one on the printer by one digit, and is SX515OW. There is no error code.
Because the printer will not let me use any of the control buttons I cannot move the cartridge compartment and therefore cannot remove the inks.
No luck. No sign of any debris. Machine very static but have cleaned, with rubbing alcohol, everything I can reach. Plugged in again and switched on, but same result.
I managed to move the inks compartment and remove the cartridges, but nothing else moves.
sorry I think we have a misunderstanding here - nothing except the inks compartment is designed to move - it is all fixed. I can move the ink compartment freely when printer unplugged.
OK Thank you. I will give it some thought.