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VanMagnus Systems
VanMagnus Systems, Engineer
Category: Printers
Satisfied Customers: 1156
Experience:  I have more than 20 years of experience in the Printer Hardware and Software support. A+ certified.
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DELL V313W. THE PRINTER WILL NOT PRINT IN COLOUR< ONLY IN

Customer Question

DELL V313W.
THE PRINTER WILL NOT PRINT IN COLOUR
Submitted: 2 years ago.
Category: Printers
Expert:  VanMagnus Systems replied 2 years ago.
Hello and thank you for choosing JA for your support needs. I am sorry to hear of the issue, but I am here to assist with the resolution of the problem.I have a question or two for you is you could answer them for me. They will assist in my giving you the most accurate information to resolve the issue.1) What is the age of the Printer?2) have you done a Print Head Cleaning or made a Test page recently?