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Richard
Richard, Engineer
Category: Printers
Satisfied Customers: 37652
Experience:  15 years consulting in the IT industry with Printing engineering
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I have a Brother HL-2135W printer. The 'error' red light now

Customer Question

I have a Brother HL-2135W printer. The 'error' red light now shows all the time. The printer will not print multiple copies from the paper tray, though it used to. However, if I hand feed blank sheets the Error light goes out and the paper is printed. This is annoying as I sometimes have multiple copies to print.
I also have an HL-2035 which has the same problem.
I have changed the toner cartridges in both printers to no avail.
Please can you advise?
Don Goodsell
Submitted: 2 years ago.
Category: Printers
Expert:  Richard replied 2 years ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Can you remove the power to the printer and wait 10 minutes, then power it on again and tell me if you still get the red light please.