Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. I want to warn you that it is possible you will need to replace a part in order to fix this. There are a few different things that can cause this and a couple different parts so we would need to troubleshoot to find out for sure. Does the same error show with the print head removed?
Removed the print head but it will not let me do anything so will put it back
Remove and then re-install
Does seem strange. Just because it was cleaned the printhead pack up. Hope you are right. Have ordered a replacement.
Thanks Freddy for your help.
Will I see a debit for £26 on my account soon? Please confirm that this will be a one off.