It is a customer of ours who is having the problem, so I don't have the Printer in front of me unfortunately. I am not sure he actually knows how to save the selected paper size as default. I guess a first question I have is can this Printer model save an A6 size as default?
Thanks for the suggestion. He is using Windows 7, could you give me a step by step guide to what he needs to try, as he asked for me to send him an email with the details
Ok Freddy I have emailed the Client with your suggestion, I will let you know what the outcome is. Thanks
Still waiting to hear back from the client, will be Monday now