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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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My HP Desktop mF2420 will not respond when I try to print something.

Customer Question

My HP Desktop mF2420 will not respond when I try to print something. It will print out the test sheet but when I try to print a document I get no response. Are you able to help0 me.
Many thanks
Robert Scholfield
Submitted: 2 years ago.
Category: Printers
Expert:  Freddy M. replied 2 years ago.

Hello my name is Freddy. I look forward to assisting and am very sorry to hear that you are having this problem.
How is it connected to the computer?