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Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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I cannot connect my Epson L355 to my Mac. It will print but

Customer Question

I cannot connect my Epson L355 to my Mac. It will print but gives me no options like double sided and reduced quality. Also the scanner cannot be controlled from my mac; it files scans to a pictures page and will not let me add pages. Please help. I am 75 and finding it very difficult
Submitted: 1 year ago.
Category: Printers
Expert:  Freddy M. replied 1 year ago.
Hello my name is***** do not rate until we are finished. I look forward to assisting and am very sorry to hear that you are having this problem. What version of Mac os are you using? How did you install the printer?
Customer: replied 1 year ago.
OSX 10.8.5I couldn't find any way to install the printer
Expert:  Freddy M. replied 1 year ago.
You said it will print....how did you install it so it would print?
Customer: replied 1 year ago.
osx 10.8.5I couldn't find any way to install
Expert:  Freddy M. replied 1 year ago.
You said it will print....how did you install it so it would print?
.
Customer: replied 1 year ago.
It just did when I asked it to, with my old Epson I had a scan icon in my doc
Customer: replied 1 year ago.
It just did when I asked it to; my old Epsom had a scan icon in the doc
Expert:  Freddy M. replied 1 year ago.

Thank you for clarifying that, does your Mac say Intel or PowerPC anywhere on it? Epson has 2 different versions of software for the 2 types.