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Richard
Richard, Engineer
Category: Printers
Satisfied Customers: 37527
Experience:  15 years consulting in the IT industry with Printing engineering
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I have a canon prima 1x4000 there is no power going to

Customer Question

Hi I have a canon prima 1x4000 there is no power going to it. I have tried everything i can new cables etc but nothing is working can you help please
Submitted: 1 year ago.
Category: Printers
Expert:  Richard replied 1 year ago.
Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, click on Reply to Expert to reply to me, a rating is only needed when we are finished.
Just to confirm, do you see anything light up on the printer at all?
Any leds showing?
Customer: replied 1 year ago.
no
Expert:  Richard replied 1 year ago.
Thanks

Can you remove the power cable to the power socket and wait 10 minutes.

Then connect the power, and try to turn on the printer.

Let me know the results please