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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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Just inserted new ink cartridge but printer wont print.

Customer Question

just inserted new ink cartridge but printer wont print.
Submitted: 2 years ago.
Category: Printers
Expert:  Viet - Printer Tech replied 2 years ago.
Hi,I'm sorry about the issue. Was it printing fine before inserting in new ink?Is there any error or message?What's the model of the printer?Is the printer connected to the computer with a USB cable? Or is the connection wireless?Do you have windows xp, vista, or 7, or 8, 10, or mac computer?Please reply at the box below on this web page only. Thank you.