Let's try doing a manual cleaning of the machine and see if that helps at all.If you have any trouble or get stuck at any point please let me know so I can help you.
Remove all the ink cartridges from the machine.Then clean the contacts on the cartridges as well as inside the machine itself.
Do this with a small amount of warm water on a cotton swab until no ink comes off on the swab.There is a small area on the ink cartridges ink will come out of when pushed that is normal just get any dried ink off of that area.
Now once you have done all of that turn off the machine and unplug it for 70 secondsPlug it back it and wait for the insert cartridges messageInsert the cartridges and check to see if the problem is still there.
If the same error comes up next we will want to remove the print head and do a manual deep cleaning.This video explains how to do that: Click Here You can dry it with a lint free cloth instead of waiting, do not use paper towels as lint can clog the nozzles.