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Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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My printer has an orange light flashing and cant print off

Customer Question

my printer has an orange light flashing and cant print off my computer
Submitted: 1 year ago.
Category: Printers
Expert:  VanMagnus Systems replied 1 year ago.
Hello and thank you for choosing JA for your support needs. Sorry for the issue. But, I need to know how many flashes is the light doing before it tops or is it steady....
Expert:  VanMagnus Systems replied 1 year ago.
I meant to say Stops..
Customer: replied 1 year ago.
it has stopped flashing it is at b
Customer: replied 1 year ago.
it still has an orange light
Expert:  VanMagnus Systems replied 1 year ago.
Just a steady light? If not how many times does it flash?
Customer: replied 1 year ago.
yes just a steady li it is in middle
Customer: replied 1 year ago.
what do you think it is
Customer: replied 1 year ago.
the photocopier is not affected only if i want to print off computer
Expert:  VanMagnus Systems replied 1 year ago.
OK, thank you much for the needed information... Please hold on a few moments...
Customer: replied 1 year ago.
can you help
Customer: replied 1 year ago.
if you cant help can you just say so
Customer: replied 1 year ago.
doesnt look like you can help
Expert:  VanMagnus Systems replied 1 year ago.
Ok, I am here.. Just working with many clients...
Expert:  VanMagnus Systems replied 1 year ago.
Please follow the instructions in this Video for Hard Reset instructions: https://www.youtube.com/watch?v=aedPja3XL_I

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  • Engineer John C.

    Engineer John C.

    Computer Science Engineer

    Satisfied Customers:

    4895
    CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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