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Ask Viet - Printer Tech Your Own Question
Viet - Printer Tech
Viet - Printer Tech, Technician
Category: Printers
Satisfied Customers: 38554
Experience:  Troubleshoot printers, scanners, etc.
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I have a 5530 printer and I went to use it when I started to

Customer Question

I have a 5530 printer and I went to use it when I started to print the paper jamed how done I get the paper out
Submitted: 2 years ago.
Category: Printers
Expert:  Viet - Printer Tech replied 2 years ago.
Hi,I'm sorry about the issue. Please click on the HP website below for video instructions on how to remove paper jam:http://www8.hp.com/h20621/video-gallery/us/en/customer-care/3151943239001/fixing-a-paper-jam---hp-envy-5530-e-all-in-one-printer/video/Also, if needed, here are the written instructions / illustrations:http://support.hp.com/us-en/product/HP-ENVY-5530-e-All-in-One-Printer-series/5304881/model/5304882/document/c03730678/?sku=A9J40APlease reply at the box below to continue troubleshooting. Thank you.