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Sowrav D.
Sowrav D., Engineer
Category: Printers
Satisfied Customers: 3147
Experience:  Completed Course In Computer Hardware and Printer Repairing
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This happened after a paper jam: My HP Officejet 6700 Premium

Resolved Question:

This happened after a paper jam: My HP Officejet 6700 Premium printer will not switch on even though thehp screen is lit up. I cannot start the printer. I got a message as follows-Items neeing attention: Scanner failure. Can you help please?
Submitted: 1 year ago.
Category: Printers
Expert:  Sowrav D. replied 1 year ago.
Scanner failure error message is generally related to the scanner part, can you tell me if you have disconencted the printer from the power source or not ?
Customer: replied 1 year ago.
No I haven't disconnected the printer from the power source.
Customer: replied 1 year ago.
No I haven't disconected the printer from the power source.
Expert:  Sowrav D. replied 1 year ago.
Please do that and wait for 10 mins. then reconnect it and let me know.
Customer: replied 1 year ago.
Thank you, ***** ***** is now working but the page I printed came out with two more blank pages . Will this sort itself out?
Expert:  Sowrav D. replied 1 year ago.
If the blank page do not solve then, clean the printhead and check the result. Please remember to give positive rating, as your initial problem was solved.
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