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Sowrav D.
Sowrav D., Engineer
Category: Printers
Satisfied Customers: 3147
Experience:  Completed Course In Computer Hardware and Printer Repairing
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This happened after a paper jam: My HP Officejet 6700 Premium

Resolved Question:

This happened after a paper jam: My HP Officejet 6700 Premium printer will not switch on even though thehp screen is lit up. I cannot start the printer. I got a message as follows-Items neeing attention: Scanner failure. Can you help please?
Submitted: 1 year ago.
Category: Printers
Expert:  Sowrav D. replied 1 year ago.
Scanner failure error message is generally related to the scanner part, can you tell me if you have disconencted the printer from the power source or not ?
Customer: replied 1 year ago.
No I haven't disconnected the printer from the power source.
Customer: replied 1 year ago.
No I haven't disconected the printer from the power source.
Expert:  Sowrav D. replied 1 year ago.
Please do that and wait for 10 mins. then reconnect it and let me know.
Customer: replied 1 year ago.
Thank you, ***** ***** is now working but the page I printed came out with two more blank pages . Will this sort itself out?
Expert:  Sowrav D. replied 1 year ago.
If the blank page do not solve then, clean the printhead and check the result. Please remember to give positive rating, as your initial problem was solved.
Sowrav D., Engineer
Category: Printers
Satisfied Customers: 3147
Experience: Completed Course In Computer Hardware and Printer Repairing
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