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Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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Canon MG7550 printer. Windows 10 OS. Successfully connected

Customer Question

Canon MG7550 printer. Windows 10 OS.
Successfully connected to router but Canon connection then fails as "cannot detect" and goes in to a connect again loop.
Connection from Devices and Printers on PC seems to work and printer shows on list of printers but any attempt to print keeps showing as "printer not responding".
All this after several reloads/reboots/re-installations!
Any advice.....am I missing something simple?
Submitted: 9 months ago.
Category: Printers
Expert:  Shefin replied 9 months ago.
Hello!Thank you for your question. I amCustomerand I look forward to helping you with your issue today. Do you have a printer USB cable to setup wireless? Thank youS H E F I N
Customer: replied 9 months ago.
Sorry so long!
No I don't have a USB cable. All done wielessly
Customer: replied 9 months ago.
wirelessly!
Customer: replied 9 months ago.
I have solved the problem and now operational.
Sorry for your trouble.
Expert:  Shefin replied 9 months ago.
Hi, I am glad to hear that the issue has been resolved. Thank you.S H E F I N

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  • Engineer John C.

    Engineer John C.

    Computer Science Engineer

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    CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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