I'm sorry about the issue. Please try the following:
; (If needed, turn off printer first, then turn it back on and try the following:)
On the printer's screen, swipe the display to the left, and then touch the gear icon. (The Setup menu displays.)
Touch the first option on the printer's screen. (The Printer Setup menu opens.)
Next, touch the second option on the screen. (The Language menu displays.)
Touch the option English.
Then if prompted, touch Yes to confirm (likely the first option.)
Please reply at the box below to continue. Thank you,
You're welcome. Great. If you need anything else, please let me know anytime. Also, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit on the right. Thank you very much.