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Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Computer Science Engineer
Category: Printers
Satisfied Customers: 4895
Experience:  CompTIA A+ Certified and 10 years of experience repairing computers and printers.
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Kodak verite 55 keeps failing scan test during cartridge set

Customer Question

kodak verite 55 keeps failing scan test during cartridge set up
Submitted: 1 year ago.
Category: Printers
Expert:  Joel Kalman replied 1 year ago.
Hello. My name is ***** ***** I can help you solve your problem. What is your computer operating system?
Customer: replied 1 year ago.
windows10
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 year ago.
how do i contact you
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Steve M replied 1 year ago.
Hi, Is the printer new (I.E) within it's 12 month warranty?Do you know if the correct Windows 10 Drivers are installed?Lastly :-) ... I take it you have installed (Original Kodak?) cartridges and this is part of the setup procedure after cartridges are installed?
Expert:  Steve M replied 1 year ago.
Hi, I would follow this link... http://support.en.kodak.co.uk/app/contact/selected/trueand continue through the steps until you can see these options...1. Live chat2. Email3. CallI would suggest call, but it is up to you, they should all be able to chat with you about the issue and hopefully solve the problem fully ;-)Good luck.